Frequently Asked Questions
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​Where are The San Francisco Carousel and Bay Plunge located?
Both rides are located on Pier 39 in San Francisco, California, right in the heart of Fisherman's Wharf.
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What are your operating hours?
Hours vary by season and weather conditions. We are generally open daily. Please check our Hours at the bottom of the site.
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Do you need a ticket to enter Pier 39?
No. Pier 39 is open to the public. Tickets are only required to ride The San Francisco Carousel or Bay Plunge.
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Tickets & Pricing
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​How much are tickets?
The San Francisco Carousel is $9 per person, and the Bay Plunge is $13 per person.
Where can I buy tickets?
Tickets are available on-site at our ticket booth or online through our official website.
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Do you offer group discounts?
Yes! We offer special rates for groups, schools, and tour operators. CONTACT US for details.
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Ride Details
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​What is The San Francisco Carousel like?
Our two-story carousel features beautifully hand-painted scenes of San Francisco and whimsical animals to ride. It's a family-friendly attraction perfect for all ages.
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What is Bay Plunge?
The Bay Plunge is a thrilling vertical drop ride that lifts you high above the pier before sending you on a fast, exciting descent. It's a must-try for adventure seekers!
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Are there height or age restrictions?
The San Francisco Carousel has no minimum height requirement, but riders under 42" must be accompanied by a paying adult.
The Bay Plunge riders must be at least 42" tall to ride alone. Guests between 38" and 42" may ride with an accompanying adult.
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Accessibility & Safety
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​Are the rides wheelchair accessible?
The San Francisco Carousel has accessible options for guests with mobility needs.
The Bay Plunge is not wheelchair accessible due to the ride's design.
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Are there safety restraints?
Yes, all rides have safety measures in place, including seat belts and harnesses where required. Our trained staff will assist you before each ride.
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Weather & Closures
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​Are the rides open in bad weather?
Operations may be paused in high winds, heavy rain, or other unsafe weather conditions. We will reopen as soon as it is safe to do so.
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Other Information​
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Can I take photos or videos on the rides?
Small handheld devices are allowed if securely held, but please use caution and follow staff instructions.​​​
